Release 2.2.4

This release addresses the following minor bugs:

• Fixed the error where call attributes could be added to the currently in focus ticket when an agent starts and outbound dial and then switches tabs.

• Fixed the error where a duplicate ticket or call details being attributed to wrong tickets when :

  • The ticket/user pop occurs before the call is connected (default setting) and the agent accepts the call before the pop is completed, or

    Auto-accept is enabled

• session clearing has been added so if an exception happens in one call it leaves the session state clean (properly initialized) for the next call.