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Release 2.3.2

We are pleased to announce the release of Amazon Connect for Zendesk v2.3.2 which is a bug release.

In this release we have

  • Updated libraries amazon-connect-streams, amazon-connect-chatjs and AWS Javascript SDK (v2) to their latest stable builds.

  • fixed a timing bug that occasionally resulted in creating a ticket with undefined user

  • fixed a newly reported issue with creating additional redundant ticket on session monitoring due to change in Amazon Connect

Bug fixes

This release contains the following fixes:

Key

Summary

Status

ZENAC-51

Ticket created by an incoming call from undefined

RELEASED

ZENAC-72

Monitoring a call creates a ticket

RELEASED

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